FAQ
1. What materials are used in your cases?
All our cases are made with genuine carbon fiber, offering lightweight strength and a premium feel. Some models, like the EdgeX, feature a forged carbon panel, while others, like the CarbonX, are fully crafted from carbon fiber.
2. Are your cases compatible with wireless charging?
Yes! All our cases are designed to support wireless charging without any interference.
3. How durable are your cases?
Our carbon fiber cases are built to withstand daily wear and tear, offering excellent protection against drops, scratches, and impacts.
4. Do you ship internationally?
Yes, we ship to select international locations. Shipping times and costs may vary based on your destination.
5. What is your return policy?
We offer a hassle-free return policy within 30 days of purchase. Please email us at support@aegissx.com to initiate a return. For more details, visit our Returns page.
6. Can I track my order?
Absolutely! Once your order is shipped, we’ll email you a tracking number so you can monitor its delivery.
7. How long does shipping take?
- Standard Shipping: 5–7 business days
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Express Shipping: 2–3 business days
Processing time is typically 1–2 business days.
8. How can I contact customer support?
You can reach us anytime at support@aegissx.com. We’re here to help!
9. What makes carbon fiber cases special?
Carbon fiber is incredibly strong, lightweight, and stylish. It provides superior protection while maintaining a sleek and modern look that stands out from traditional cases.
10. Do you offer warranties on your products?
Yes, all our products come with a 1-year warranty against manufacturing defects. If you experience any issues, contact us for support.
Need more help? Feel free to reach out—we’re happy to assist!